(6) You must provide ourselves and our insurers with all assistance we may reasonably require. 2020 The LEGO Group. Fortunately, it looks like the cancellation came through - but wow, this was an insane route to get a cancellation! For cancellation of a stay between 29 and 15 days prior to arrival, 25% of the rental amount will be refunded. Tickets and Extras are non-refundable once issued, but may be used up to one year from the original reservation date. As soon as you cancel, your unique confirmation number and e-ticket(s) will become void and non-redeemable. Buy Tickets & Annual Passes | LEGOLAND Malaysia Resort Prices per ticket vary by day and by ticket type, Monthly Pay option is for Florida Residents only and requires a Down Payment^, LEGOLAND Theme Park: Today's Opening Times 10am - 6pm. Any changes to your reservation are subject to availability and new prices may apply. With the new castle hotel opening next door this coming Spring, it might give them a chance to fix things around the LEGOLAND hotel. The LEGOLAND Parks use reasonable efforts to include accurate and up-to-date information on the Site. Awesome! By using the Site, you signify your consent to these Terms and Conditions. 3. For LEGOLAND Vacations assistance, please contact 888-690-5346 for more information. Get great deals on day tickets or Annual Passes here, or check out the packages to enjoy the ultimate LEGO sleepover! (4) We cannot accept any liability for any damage, loss, expense or other sum(s) of any description (1) which on the basis of the information given to us by you concerning your booking prior to our accepting it, we could not have foreseen you would suffer or incur if we breached our contract with you or (2) which did not result from any breach of contract or other fault by ourselves or our employees or, where we are responsible for them, our suppliers. You will need to present your e-ticket at the appropriate entrance to gain entry. This ended up happening, so I had to cancel. Annual Pass | LEGOLAND Malaysia Resort Your email confirmation will serve as proof of payment for your attraction ticket. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure and LEGOLAND are trademarks of the LEGO Group. Purchase of cancellation protection can be annulled within 14 days of the conclusion of the agreement. Reserve N Ride tickets do not give choice of seating and may still incur a wait time. Can I cancel my booking? - LEGOLAND Windsor Resort: The UK's LEGOLAND Vacations assumes no liability or responsibility for any errors or omissions in the contents of the Site. Holders of the Passes agree to obey all posted rules and instructions of the LEGOLAND New York Resort and all verbal instructions of LEGOLAND Model Citizens. LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, NINJAGO and LEGOLAND are trademarks of the LEGO Group. Ask Pecas123 about LEGOLAND California Hotel, Ask Susan S about LEGOLAND California Hotel, Ask Harleyy777 about LEGOLAND California Hotel, Ask ZGumbo about LEGOLAND California Hotel, Ask Renee H about LEGOLAND California Hotel, Ask Stephanie F about LEGOLAND California Hotel, Staybridge Suites Carlsbad - San Diego, an IHG Hotel, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, Fairfield Inn & Suites San Diego Carlsbad, We compared the lowest prices from 10 websites, Residence Inn by Marriott San Diego Carlsbad, SpringHill Suites by Marriott San Diego Carlsbad, Holiday Inn Carlsbad - San Diego, an IHG Hotel. Buy 1 day ticket. All prices include tax. $12.99. Please note that the LEGOLAND Vacations Trip Protection Plan is not a typical travel insurance. Cancellation by you:Should you or any member of your party need to cancel your purchase once it has been confirmed, the cardholder must immediately advise us. Payment and Cancellation Policies - Legoland On The Day & Promotional Ticket Prices | LEGOLAND Windsor This was our first US theme park experience and it was a wonderful introduction! Refunds will only be honored for those that purchased the Cancel for any Reason Flexible Cancellation coverage. 5. DBA: LEGOLAND VACATIONS FLORIDA is registered with the State of Florida as a Seller of Travel. The price of your booking(s) will be confirmed at the time of purchase. If cancellation or no-show occurs then all monies are forfeited. LEGOLAND Vacations reserves the right to cancel reservations due to lack of valid credit card and/or deposit. We paid the $25 flexible cancellation fee upon booking, because there was a small chance that we would have another commitment. Build your trip and select the days and parks you want to visit, Special Events, available on select dates throughout the year, are included in regular admission, Your choice of a LEGO themed room at one of the three (3) LEGOLAND Florida Resort hotels, Two (2) days of admission to LEGOLAND Florida Resort Theme Park + Water Park + Peppa Pig Theme Park, FREE full breakfast at your hotel daily (menus vary by property), FREE self-parking at your hotel (steps away from both theme park entrances), Separate sleeping area with bunkbeds and a trundle bed for kids in EVERY ROOM to sleep up to three (you are welcome, parents! Exclusive early access to LEGOLAND Park. That shakes out to buying a ticket to LEGOLAND California for $60 per day, which is a SUPER discounted ticket! And if you've ever dreamed of spending the night at LEGOLAND, LEGOLAND Hotel and LEGOLAND Castle Hotel at the Resort are open and less than 2 miles from the nearest beach. 15. Select Annual Pass. ; Pre-booking is essential, all guests must pre-book online prior to visiting, Annual Pass time-slots are subject to availability ; Children and Adults will need to bring along socks to play in our soft . 4.4. 1. Helpful Hint! If there is time to do so before departure, we will offer you the choice of the following options:(a) accepting the changed arrangements or(b) purchasing an alternative ticket offer. Sucked up a ton of my time, and was unpleasant. & Lucasfilm Ltd. Sign up to get early access to our Annual Pass sale! No cancellations, changes or refunds are allowed within 5 days of arrival. This includes, for example, any additional services or facilities which any supplier agrees to provide for you where the services or facilities are not advertised by us on the Site and we have not agreed to arrange them. He loved every bit of every feature. What will you do first? THE LEGO MOVIE 2 & Warner Bros. Entertainment Inc., & The LEGO Group. With more than 60 rides, shows and attractions, it's an interactive, hands-on theme park experience for families with children 2 - 12. Any goods, services, or attractions expected to remain unavailable for prolonged periods are normally identified in postings at the park gate. LEGOLAND Buy One Get One Free 2023 Little Debbie. Separate sleeping area for kids in EVERY ROOM. Book your San Diego vacation now. Tickets and Extras are non-refundable once issued, but may be used up to one year from the original reservation date. Located in Central Florida's Winter Haven, just 45 minutes from Orlando and Tampa, the resort includes an interactive, 150-acre theme park with more than 50 rides, shows and attractions inspired by popular LEGO brands and characters, LEGOLAND Water Park and a world-famous botanical garden. There are six other LEGOLAND Parks in the world - LEGOLAND Billund in Denmark, LEGOLAND Windsor outside of London, LEGOLAND Florida in the U.S., LEGOLAND Deutschland in Germany . Visit our Short Breaks Help Centre. Payment: The payment of the total price of the trip will be dueaccording to the payment terms disclosed at the time of booking. If a portion of our rides and attractions are closed for an extended period Resort Management will activate our "Rainy Day Promise.. Please allow 48 hours for Rainy Day dates to be added to this list. However, LEGOLAND Vacations makes no warranties or representations as to the accuracy of the information. LEGOLAND Pass Members and Play Pass Holders agree to the terms and conditions of the purchased Pass type as set forth by LEGOLAND California Resort. All cancellations must be made through the LEGOLAND New York Resort call center. For bookings made less than 21days prior to scheduled arrival, full payment of total reservation amount is due at time of booking. LEGOLAND Kids Go Free 2023 Life Cereal. Mid-Atlantic Beaches. A cooling off period of 14 days applies to purchases of cancellation protection. 2 day ticket 2023. Admission tickets and vouchers purchased for LEGOLAND Florida Resort are only redeemable at LEGOLAND Florida, LEGOLAND Florida Water Park, and SEA LIFE Aquarium Orlando, respectively. Images are either the property of, or used with permission by, LEGOLAND Vacations. Changes and cancellation by us:Occasionally, we have to make changes to and correct errors and other details both before and after purchases have been confirmed and cancel confirmed purchases and we must reserve the right to do so. LEGOLAND Florida Resort is a multi-day vacation destination built for kids 2-12. We are thrilled to hear that we were successful in providing you and your family a memorable experience. LEGOLAND California Resort: Difficult to Cancel (even with the $25 'cancellation' fee upon booking) - See 3,006 traveler reviews, 1,721 candid photos, and great deals for LEGOLAND California Resort at Tripadvisor. Call Monitoring and Recording:As part of our continuing effort to ensure you receive the highest service standards, we may monitor and record your call for training purposes. 2020 The LEGO Group. LEGOLAND Vacations Ticket Holders are not required to reserve their Park attendance. 3.8 In the event you are dissatisfied with any products or services purchased from LEGOLAND Vacations, we ask that you contact us as soon as reasonably possible by telephone or email using the contact information listed below. The LEGOLAND Castle Hotel features Knights & Dragons, Wizard and Princess themed rooms. Getting into the park extra early was a wonderful benefit! The Passes are valid for one year and will include the applicable expiration dates on the Passes. Dear Glentucky,We appreciate the time you have invested in sharing the great detail of your most recent experience at LEGOLAND California Resort, feedback from valued guests like you are important to us as we want to continue to find ways to make truly memorable experiences. Contact us immediately if any information on the confirmation appears to be incorrect or incomplete as it may not be possible to make changes later. 2.1. We regret we cannot pay any expenses, costs or losses incurred by you as a result of any change or cancellation. This contract and all matters arising out of it are governed by California state law. The date change and refund information above outlines our policy surrounding LEGOLAND California Resort park tickets and is not applicable to LEGOLAND Vacations Hotel bookings. 2. Cancellation Policy for Guests who decline Trip Protection Plan and for Reservations made within 5days of arrival: If you made your booking within 5days of arrival or you declined to purchaseTrip Protection Plan, no cancellations, changes or refunds are allowed. Please note: if you made your booking within 5 days of arrival, Trip Protection Plan was not offered because you were already inside of the no cancellation/no change period. (2) We will not be responsible for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: LEGOLAND Beach Retreat is a seasonal, lakefront resort with themed LEGO bungalows located directly across the street from the theme park. Skip to main content. Your use of and browsing in the Site is at your risk. Availability of goods, services, or attractions may depend on guest demand. These LEGO themed hotels feature 500 rooms based on the popular LEGO lines: Pirate, Kingdom, Adventure and LEGO Friends. Cancellation Policy for Guests who decline Trip Protection Plan and for Reservations made within 5 days of arrival: If you made your booking within 5 days of arrival or you declined to purchaseTrip Protection Plan, no cancellations, changes or refunds are allowed. (1) We promise to make sure that the arrangements we have agreed to make, perform or provide as as part of our contract with you are made, performed or provided with reasonable skill and care. LEGOLAND Water Park 1 Day Ticket Online. (c) cancelling or accepting the cancellation in which case you will receive a full refund of all monies you have paid to us.Please note, the above options are not available where any change made is a minor one. Plan your visit to LEGOLAND to make the most of your day. !Definitely highlight of our holiday! My e-mail is Eduardo.Moya@LEGOLAND.comOnce again, please accept our most sincere apologies and we hope that you might consider giving us the chance to welcome you back so we can demonstrate to you our commitment to service and offer you the experience you should have had with the full level of comfort and gracious hospitality that has kept our hotel among the most highly praised on TripAdvisor in Carlsbad since our opening.Sincerely,Eduardo MoyaHotel Manager. LEGOLAND Hotel and LEGOLAND Pirate Island Hotel are both located just steps from the theme park entrance and feature fully-themed rooms along with daily entertainment offerings designed for kids by the creative minds behind all of the theme park and event content year-round. . For additional information, call 407-513-4600. Furthermore, your use of and browsing in this Site is at your risk. Refunds may take 1-2 weeks to process. You can visit the Reservations Portal or use the link included on your confirmation email. In all cases, our liability for significant changes and cancellations is limited to offering you the above mentioned options. LEGOLAND New York, LLC reserves the right to refuse entry without explanation. Please note that some of the jurisdictions may not allow the exclusion of implied warranties, so some of above exclusions may not apply to you. Date changes are not guaranteed and subject to availability. Sign up to receive our awesome email newsletters, including all the latest news and exclusive offers! Payment and Cancellation Policies - Legoland The Site is owned and operated by the LEGOLAND Parks. Specifically one of the guys working on the pirate ship water ride who insisted I put my purse in the cubby which I did not feel comfortable, then embarrassed me in front of the whole boat by saying "I'm not letting this boat go until you leave it". The park is beautiful, but as everything was new last year and we were in aww, I did not notice the disrepair as I did this trip. F. Special Requests and Medical Problems: Any special requests must be made at the time of booking. *Reservations cannot be canceled, they can be reschedule. I would like to use my ticket cancellation coverage to - Legoland The retail discount may not be applied to sale items, ride photography, or the purchase of LEGOLAND dollars and gift cards. All parks are open during Public Holidays (10:00 - 18:00) Check the LEGOLAND Malaysia opening hours before your visit for up-to-date information. LEGOLAND Silver Pass, LEGOLAND Gold Pass, and LEGOLAND Platinum Pass include blackout dates and do not include admission to Brick-or-Treat. Join Peppa Pig and her friends at the worlds first Peppa Pig Theme Park, only steps away from LEGOLAND Florida Resort. Pre-booking your tickets is simple, just follow the 5 easy steps below: Choose your pass below. We are thrilled to hear that your gift to your grandson, a stay at the LEGOLAND Hotel, was the best birthday gift he had received. Thank you for the awesome review! The confirmation will be sent to the email address which you enter/provide at the time of purchase. With more than 60 rides, shows and attractions, it's an interactive, hands-on theme park experience for families with children 2 - 12. We are always pleased to hear that both the children and the adults enjoyed the LEGOLAND Hotel. Prices to purchase tickets for the LEGOLAND Windsor Resort at the Theme Park entrance or via promotional voucher vary depending on what day you choose to visit. (s16). Can I get a refund on my ticket purchase? - Legoland LEGOLAND Annual Passes - Terms and Conditions After 5 separate phone calls trying to reach anyone, with a roundabout dialing process, all 5 phone calls stating they had "higher than average call volume" (but that you cannot cancel online), I finally reached someone. Book your San Diego vacation now. 13. If the Rainy Day Promise is activated, those with paid tickets will be able to use their existing ticket for one more visit within one year from this date. We appreciate you taking the time to share the details of the transaction with so we can make immediate improvements. Monthly Pay option is for Florida Residents only and requires a Down Payment^. Visitor requirements:The safety measures put in place in response to the Covid-19 pandemic are there to safeguard the safety and wellbeing of all guests visiting our Attraction. If you wish to cancel only some of the Passes after the initial twelve (12) month period, you may do so by calling LEGOLAND at 760-786-0034 or emailing experience@LEGOLAND.com. If cancellation occurs more than 5 days prior to scheduled arrival date, then deposit is forfeited. Legoland Malaysia address: 7 Jalan Legoland, Johor Bahru 79250 Malaysia. It is your responsibility to ensure all members of the party are in possession of all necessary travel and health documents before departure. She was pretty rude and short - I asked her to confirm my email address when she said she'd be sending the cancellation confirmation, and she heavily sighed, put me on hold, came back and told me it was "my name at gmail," then promptly hung up on me even though I was in the middle of asking her repeat the actual email address. FREE Bonus! 6. Last year was 1 hour with a special wristband the whole family had to wear. All bookings must be made online via the Site. You may download material displayed on the Site for non-commercial, home personal use only, provided you keep intact all copyright, trademark and other proprietary notices. Blackout dates, benefits, Park hours, events, prices, and days of operation are subject to change without notice. Explore Peppa Pig Theme Park! Cancellation Policy for Reservations with Flexible Cancellation: If you have opted to purchase Flexible Cancellation, you may change or cancel your reservation up to 4 P.M. EasternTime 5 days prior to scheduled arrival date. 3.2 Tickets to a theme park included in a travel package only entitle the holder to make use of the goods, services, and attractions included in the travel package purchased. LEGOLAND Vacations reserves the right to cancel reservations due to lack of valid credit card and/or deposit. Closed every Tuesday. If cancellation occurs after 4 P.M. Eastern Time 5 days prior to scheduled arrival date or in the event of a no-show, then all monies are forfeited. Full day access. If you do not use the Wallet; you will need to have both documents available at park entry. Book your San Diego vacation now. Thank you for pointing out the customer service you received at the hotel, our staff is honored to have received an exceptional rating from you!As you mentioned in your review, our hotel does experience a high number of visitors and therefore it is critical for us to do a better job maintaining our hotel looking fresh and clean at all times. This contract and all matters arising out of it are governed by New York state law. Explore LEGOLAND Billund Resort. (3) We also will not be responsible for any services which do not form part of our contract. LEGOLAND California Resort, in Carlsbad, CA If you use the link on your confirmation email you won't need any additional information. This was incredibly disappointing, considering how strict Disneyland is and other parks, that would never happen there. If cancellation occurs less than 5 days prior to scheduled arrival date, then all monies are forfeited. Teacher Appreciation Days Discount Tickets 2023. What are the standard ticket prices to LEGOLAND California Park and Water Park? Best value for money. D. Your Responsibilities: Bookings are accepted on the understanding that all persons are normally in good health and able to fulfill the physical demands of the visit. Doing so allows them to cancel for any reason within a day of their trip for a full refund, minus a $9.99 cancellation fee. Legoland Discount Tickets: 10 Ways to Save Money on Legoland Tickets! I would like to cancel my order? - LEGOLAND California Resort The Resort is also home to SEA LIFEAquarium and the world's first LEGOLAND Water Park. Gulf Beaches. Fortunately, it looks like the cancellation came through - but wow, this was an insane route to get a cancellation! Annual Pass Pre-booking Portal | LEGOLAND Windsor Resort Please note that the LEGOLAND Vacations Flexible Cancellation option is not a typical travel insurance. 6. No refunds will be given in those circumstances. Directions:Please make sure you have directions to LEGOLAND New York Resort; basic directions will be on our website(s). The Site is owned and operated by Merlin Entertainments Short Breaks LLC dba LEGOLAND Vacations (hereafter LEGOLAND Vacations).