We're sorry to hear about the sequin issues on the dress. I reached out 5 days ago to see where it was. Did all refunds go to store credit or were some people able to get a full proper refund? Disclaimer as to ownership of trade marks, images of personalities and third party copyright. Verification can help ensure real people write reviews about real companies. i ordered 2 dresses october 2 and need them for october 11. thanks! If you received a 'Your order has been processed' confirmation at the checkout, this means that your order was successfully placed and is in our system. The prices they charge is not right. You can email us at resolution@lucyinthesky.email for any further assistance. You have to wait 14 days to cancel, and are supposed to receive a refund within 10 business days after that. United States. Great experience :). Caveat emptor. Los Angeles, California Tip for consumers:NO REFUNDS! Im very disappointed. Check out what 6,872 people have written so far, and share your own experience. Thanks for your feedback. Then, the item never ships. You can also visit this article for more information on getting support! Contacts: Adam Russell Adam.Russell@FHFA.gov Moving home . We also ensure all reviews are published without moderation. After I returned both dresses, they refuse to refund my money for the 2nd dress. Very professional. Now my daughter has no dress for homecoming and we are scrambling. -Kate. Business Profile Lucy In The Sky, Inc Online Retailer Contact Information 748 S Main St Los Angeles, CA 90014-2013 Get Directions Visit Website (213) 278-0968 Average of 282 Customer Reviews. Thanks for your feedback. WHAT INFORMATION DO WE SHARE WITH OTHERS? Dispatch times may vary according to availability and subject to any delays resulting from postal delays for which we will not be responsible. The best things about working as a Sales Advisor at Sky Leeds, with Lucy September 9, 2021 / in Contact Centre & Operations / by jhawkins2. Contact us at on the 'Contact Us' form at www.lucyinthesky.com/shop/contact, or at shop@lucyinthesky.email. Thankfully I was smart enough to purchase via PayPal and after 2 months I received my money back from PayPal. CASANDRA M. was extremely helpful in seconds. Hi there. If you're having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help. Ordered a dress for my daughter homecoming and it NEVER came. Buybook, Radieva 4, Sarajevo 71000, Bosnia and Herzegovina. Thanks for your feedback. We cover the cost of all domestic return shipping for all styles. -Kate Read 1 more review about Lucy in the Sky MI Michelle 1 review US A day ago Merry was fantastic! Hi! Purchased a dress that ended up not fitting well, went to return only to learn that they only offer store credit refunds. Not only are the dresses from the site super cute and have good variety of styles, length, and color, but the customer service is amazing as well. 0800 230 0202. Lucy in the sky is a great company from products to customer service I am always satisfied. Please email us at resolution@lucyinthesky.email so we can assist you sooner. We're so glad you were able to utilize our 24/7 chat! My advice to anyone. Not sure why they think someone would want to keep ordering dresses from their site and hoping that it fits or they are stuck with the purchase or a merry go round of returns. You should check this page from time to time to ensure that you are happy with any changes. We're so glad you were able to reorder and get it in the time frame you needed. - Kate. 90015 Sky Contact Number | How to get in touch with Sky | Digital TV Lucy in the Sky is a popular online clothing company that specializes in dresses for young adult women for special occasions. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. If it was possible to give negative stars I absolutely would. -Kate. Both dresses arrived back to back and they looked nothing like it did online. Lucy In The Sky Login. My learning training provider was City and Guilds. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. For my troubles, I've been offered a $25 store credit. If our system does not recognize your email, it means that you may not have registered an account - you can register an account with the same email used to place your order originally, to have access to all your order information. Lucy in the Sky, Inc may change this policy from time to time by updating this page. This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. Good Luck! HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP? The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Sky in an easy-to-use summary, as well as a full comparison of the 13 ways to reach Sky, compared by speed and customer recommendations. Late for the sky customer service - eayfli.webdesignsolution.info It is an eligible payment method for all U.S orders over $35. If you need your dress for a specific date you might want to find a different one. Please email us at resolution@lucyinthesky.email if anything else. . This document governs your relationship with, This Website may contain links to other websites (the "Linked Sites"), which are not operated by, You must not misuse this Website. We do our best to make it transparent as we do indicate them on our FAQ and on every individual dress page. My daughter ordered a dress on 9/11; it was supposed to arrive on 10/5. Thanks for your feedback. Our customer support team is available Monday through Thursday 8 am to 4 pm and Friday 8 am to 3p pm EST (Excluding all federally recognized US holidays). Poor Customer Service! We reserve the right to withdraw linking permission without notice. What is the Lucy in the Sky customer service email? Contact Us. If anything else you can email us at resolution@lucyinthesky.email-Kate. We will not be liable if for any reason this Website is unavailable at any time or for any period. Lucy in the Sky is an online clothing retailer offering high-end styles at super affordable prices. We do not do direct exchanges, but you can use the store credit you will receive to reorder a style in a preferred color/size. -Kate. 5726 Solutions. Shipping Returns General Sizing Payment LUCY IN THE SKY Help Centre . Phone Email. We'd love to find a resolution You can email us at resolution@lucyinthesky.email for further assistance. Belle R and the team at Lucy in the Sky were great to work with. Terrible return policy. Please email us at resolution@lucyinthesky.email so we can assist you further. Feel free to reach out to us at resolution@lucyinthesky.email if you have any other questions:) I HIGHLY recommend NOT ordering from this place. This policy is effective from 01/01/2016. The customer service and chat support feature here is great and really easy to use. They just keep everyone's money, don't send anything. She answered all the questions we had quickly and gave good advice. I had a great experience with the customer service chat! There was an error with the shipping option which meant it would take longer than the date i was shown.The agent was polite and professional and pointed out my mistake on the payment page. Unfortunately after an order has shipped with USPS we cannot update a shipping address. Incredibly scammy and misleading. I HAVE MY TRACKING NUMBER. We're so sorry to hear about the order. All our models are approximately 175cm tall. Two out of four of the dresses arrived by January. We do not provide information to these agencies or companies for marketing or commercial purposes. Additional information is available at www.FHFA.gov, on Twitter, @FHFA, YouTube, Facebook, and LinkedIn. If you need specific product measurements or have further questions, please email us at. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. Horrible company and horrible customer service. Gucci belt men Marmont . I don't think you got it! Sorry to hear that you had trouble reaching out to us. Lucy In the Sky does not provide a direct phone number to contact the company, making it difficult to communicate with customer service when all the emails you receive are automated. . Horrible customer service. Thanks for your feedback. No! Lucy in the Sky Liverpool Claimed Review Save Share 333 reviews #16 of 1,353 Restaurants in Liverpool Cafe British Vegetarian Friendly Exchange Street East Unit 2, Imperial Court, Liverpool L2 3PQ England +44 151 236 9447 Website Open now : 09:00 AM - 3:30 PM COVID-19 update: See the added health and safety measures this property is taking. Lucy In The Sky Midi Dress - Black - Alice. - Kate. The standard length of our dresses measure approximately 31 inches for size small, measuring from the top of your shoulder. Haiker Rojas. Shop faster with the App My Account Account Wish list Order Status Help Center shipping returns sizing I ordered a dress on 9/18. Her real name is Carmen and she is secretive about her backstory. -Kate. We do make it as transparent as possible indicating it on our FAQ to be read prior to ordering and easily on every individual dress page.You can email us at resolution@lucyinthesky.email if you need further assistance. You can call Tata sky Toll-free number- 1800 208 6633 and share your queries with the team.. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014.WHAT INFORMATION DO WE SHARE WITH OTHERS? Glad that our Customer Service was able to help with your returns! -Kate. I feel tricked and pissed off. I placed an order for a dress on march 26. i have been trying to call and no one answers the phone. This document governs your relationship with www.lucyinthesky.com (Website). Why would I need store credit when I already purchased the 3rd dress. DO NOT BUY FROM THEM. -Kate. 1860 500 6633 is Tata Sky WhatsApp customer care number. Please read the product description of each item carefully before purchasing. Order from a different boutique. Our mailing address is 808 Wall St, 2nd Floor, Los Angeles, CA, 90014. I ordered the Kayden Dress in black. If you placed an order without an account, you can use the same email to create an account to access your return label. Any orders cancelled within 14 days of being placed can be cancelled for store credit. You can enter your USPS tracking number at the following website:https://tools.usps.com/go/TrackConfirmAction_input, You can enter your FedEx tracking number at the following website: https://fcbtracking.fedex.com/. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Hi Matilde, Only store credit even though clothing size is not standard. If you believe your item is faulty, please contact our Customer Service team viavia email to shop@lucyinthesky.emailwith your order number, photo of the fault and a brief description. Gain trust and grow your business with customer reviews, Made and Designed in Los Angeles - New Arrivals Weekly. I ordered a dress on October 2,2019 and still not dress. Hi Elena, Thanks for your feedback. Anyone can write a Trustpilot review. Article created 4 years ag We're so sorry to hear about the order. Please email us at resolution@lucyinthesky.email so we can assist you sooner. Not Available. I unfortunately missed the return window for the dress, but thought I would ask anyway just in case. You can activate your new camera, view your photos, manage and monitor. I placed an order and was waiting for more than a month. If they don't offer refunds, they should have made this much more clear during purchase. Lucy In The SKY corporate office is located in 748 S Main St, Los Angeles, California, 90014, United States and has 32 employees. Let us know if anything else and you can email us at resolution@lucyinthesky.email! Contact Centre & Operations Archives - sky I ordered 4 items and once I received 2 of them and saw how bad the quality was. -Kate. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. Please emails us at resolution@lucyinthesky.email so we can better assist you. Do you agree with Lucy in the Sky's 4-star rating? A store credit is automatically applied to an account attached to the email used for an order. Have something to share about Lucy In The Sky? Ordered 4 dresses in August 2022 for several events (totaling over $300). You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Awful quality (paper thin and/or very sheer) & poor design (way too short, inaccurate sizing). Either you embrace "diaper astronaut love triangle" or you don't . Beyond disappointed. 0800 840 0202. This isn't a real company. - Your order may have been shipped in multiple parts, so the other products in your order may be coming seperately. My item did not arrive in the alotted time it was supposed to with NO communication from the company. -Kate. I had to do a charge back from my credit card company to get my refund back. We'd love to assist you further if you need help with returns. If your order is earlier than 14 days, you can reach out to us and we can cancel your order, if possible. We do not have any paid partnerships with any influencers; we only post real customers wearing the products we actually sell, so this really disappointing to hear. We're sorry to hear about your issues with our return policy. This does not affect www.lucyinthesky.coms liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law. How can I contact Lucy in the Sky? Our privacy policy, which sets out how we will use your information. www.lucyinthesky.com retains the right to refuse any request made by you. I foresee no dress, no money returned and no reply. I will never buy from them and also inform all of my daughters friends at school to not buy from their site. I ordered a dress from Lucy in the Sky for an outfit for a football game at my college this year. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. I use the chat feature and they told me that the dresses would arrive within the next three weeks. Customer service is non-existent. I understand this is a busy time of year but so many girls are buying homecoming dresses that won't arrive in time. Lucy in the Sky Reviews, Complaints, Ratings Review. If you had a faulty style/quality issue- you just need to send us a photo of the issue and we can find a resolution. Contact us - LUCY IN THE SKY You can reach out to us via email at shop@lucyinthesky.email or via Live Chat during our business hours. Alternatively, if you create an account under the 'My Account' page with the same email you used in your order, you can see all your orders under the 'My Order History' section. Orders and upgrades. We're sorry to hear about the order being delayed. By December they were all expected to arrive, but none of them had even shipped. However, this is out of over three hundred reviews. Lucy In The Sky Reviews: Should You Try It? | ClothedUp Copyright 2023 Lucy in the Sky inc. All rights reserved. Shop now at www.lucyinthesky.com, To find more information about reviews and trust on Sitejabber.com please visit. Back in London Lucy has a choice - stay with James or pine for Nathan, who's far away. I have been shopping online for over 20 years and have NEVER been tricked into accepting a store credit. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. Call costs from other providers will vary. Here are 8 tips for writing great reviews. The company helped issue credit for this matter to purchase a new item as soon as possible. We're so glad we were able to help with the return. BEWARE. What Is Lucy in the Sky? Tip for consumers:Returns usually only give store credit. You can also specifically search for styles that ship in 24 hours with a 3-5 business day delivery date through the Quick Find function and selecting 'Delivered by' date. I never got any notification from them that my dresses would be late or anything. Please note loose glitter, sequin, excess threads or sheerness is not considered faulty; these are often natural results of the manufacturing process or how the product is designed. Please email us at resolution@lucyinthesky.email so that we can better assist you! Customer Service number - O2 Community I have a very box shape body but this bran hella create lavish looking dresses for my body type. Our styles are designed exclusively in Los Angeles. KYLA can provide quick and real-time responses to your SKY service concerns. Please note we cannot ship express orders to University/PO Boxes. Lucy In The Sky Cafe - Tripadvisor All orders are subject to availability and confirmation of the order price. Please email us at resolution@lucyinthesky.email so we can look into this for you. We'd suggest to reach out to us via our Live Chat during business hours for more specific information:) For international orders, any taxes or customs fees are the responsibility of the recipient. Designed in Los Angeles - New Arrivals Weekly. We'd love to make sure we make this right and find a resolution. Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. my party is april 10. Trying to do a quick exchange because you can't do returns and my daughter needs a replacement dress within 2 weeks. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site. Is Lucy In The Sky Legit? Website Review - DECPIT Please email us at resolution@lucyinthesky.email. Backed by the National Science Foundation, Love this website but i can't re order my dress because my, Unfortunately the one dress that actually came within the expected, If I do not get a refund, I will be disputing the charge on my, Great it you have 2 months to wait for a dress and don't care that there is zero customer service.

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