Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. After about another hour, I finally got through to the right person. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. This review was chosen algorithmically as the most valued customer feedback. First off, I want to say that the people from Palmera are so hard to get ahold of. $12,000. BBB reports on known marketplace practices. RCI, LLC is not responsible for any activities or services provided third party providers. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Login. Coral Sands Resort - Palmera Vacation Club Destination I am respectfully asking for a rapid response. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. All-Inclusive resorts may charge a mandatory all-inclusive fee. RCI members must redeem this exchange offer through the contact center. Reporter3228572. No travel service of real value is ever free. We were told they no longer sell that My husband and I are both smart people and we feel so foolish that we jumped into this. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. My dad had this happen and he called them and said he was not paying anothe dime. On their websites, both businesses proclaim the best deals on vacations. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Thats just false for anything thats not outright property ownership. available to us. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Exchange: CST: 2046555-50. Recent Reviews If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Don't have an account? Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. I am still suffering with cancer issues and cannot pay my medical bills. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. Cancel.We want out of Palmera. Please let me know about a class action lawsuit against Palmera if one exists. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. When I booked out trip, it took a solid week to speak to a representative. Extra VacationsSM getaways prices are based on a seven-night stay. Read Also: Sailboat Vacations In The Caribbean. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Respect the privacy of others. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. Occidental Vacation Club Review: Barcelo/occidental vacation club is a | Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. After the tour, we had to go back to the office and he kept trying to convince us. This offer only applies to new reservations. Hang onto your paperwork. One of the worst decisions of our life. We have excellent credit and I don't want this to ruin it! This fact does not disparage the company in any way. Please let me know what happened or who to contact. The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. Where can I get more information about the class action lawsuit. Each unit is professionally decorated and refurbished every year. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. He showed us the availability for the following year during the same week we purchased. TUG saves owners more than $20 Million dollars. Reverse and return back to what we had, and reimburse us for the waste of our time in full. Weeks Float . All-Inclusive resorts may charge a mandatory all-inclusive fee. Vacation Club. Mr sheldon kept on with his attack he threaten to f- up our credit. Palmera Vacation Club Reviews And Complaints - VacationTalk.net Palmera Vacation Club Members Association, Inc. I called the number they gave me three times to cancel the contract but no one answered. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. It's clear there is no intention of honoring that. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Repeat this to yourself as often as is necessary. This post has been removed at the author's request. We did not need Palmera without this. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Congrats on finding TUG. Down and my maintenance fee. Time Shares. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. I submitted a certified letter to the company with no response. Each unit is professionally decorated and refurbished every year. Palmera Vacation Club has resolved 1 complaints. I got a call in January. You May Like: Disney Vacation Club Rentals Grand Californian. This is the version of our website addressed to speakers of English in the United States. The only outcome youve been selected for is a fleecing. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. Usage Type Annual . I've had my bank account since 1975 and want to keep it. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. At most timeshare presentations, a sales representative will show you approximately how much youll spend over your lifetime on travel. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. Well guide you through the process. We purchased a timeshare with Palmera. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. Nothing is free. Points 3,000 . Already have an account? (free membership giveaway for every 50 subscribers!). They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. We tried to fight it at that time, but we had signed a contractual agreement. Take a screenshot from the USPS and FedEx tracking that it arrived. If I were you I'd get out of there as quick as you can. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Palmera Vacation Club | Complaints | Better Business Bureau Profile Re: Palmera Vacation Club 4 years ago Save I am having the same problem. Contact them directly! Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. Seller of Travel Reg. Like a free stay and Hilton money? Palmera Vacation Club - Timeshares / Vacation Rentals Forum Theres nothing worse than a cramped hotel room and lack of personal space. Prove them wrong! All of the lies, promises, and representations are part of the scam. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. We grabbed our stuff and got the heck out of there. Sounds like your bases are covered. BCA has no information regarding government actions at this time. Theres a lot of noise out there. Attended a presentation at Palmera with no intention of buying anything as we already have a week elsewhere that we were considering disposing of. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. We asked plenty of questions, figuring 4 heads were . Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. This will surely increase the credibility of your complaint. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. He seemed very nice and personable at first. 'unethical behavior' I was verbally abused and threatened by staff member. They promised it would be sold in 3. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? Still wondering why people buy timeshares? This sounded good to me as my current time share only gave me one week and a one bedroom. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. Type in the email address you registered with. After reading the contract, I did not feel comfortable. Seller of Travel Reg. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). We have had two BAD ENCOUNTERS with Palmera. At our age changing made sense if this transition occured. In We purchased a 3000 point timeshare for $12, 500 from Palmera The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. Dont Miss: Hicv Vacation Package Kissimmee Fl. If we can verify it in our system, an email will be sent to you with your password. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. They have their own points system to be used within the resorts that are on Hilton Head. We paid cash, so we don't have that leverage. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. Palmera Vacation Club | RCI.com Write reviews, ask and respond to questions, The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. If you enjoy the TUG website/forums or found value in the information you learned from TUG. Start a new search, then select a related item from the autosuggest. Others, however, pose a big financial risk. Your contribution should be yours. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. This allows us to verify that our reviews come from real guests like you. They sat us down with our salesman in a large room. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). Should I contact the finance company as well to let them know we have canceled the contract? Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Read full review of Palmera Vacation Club. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Proudly SupportsTimeshare.com. Nothing has been done and calling makes it clear no one cares. [ 2016 ] Palmera Vacation Club | Timeshare Users Group Online Owner Forums get quotes and more. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. Write reviews, ask and respond to questions, She gets rude too and tells us she guesses we just like to waste all of our money. Live 5 Investigates: Dozens of complaints filed against local vacation I called in late November and was told that my dates were not open to call again in January. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Taxes, additional fees, and charges may apply. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. Customer Reviews are not used in the calculation of BBB Rating. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. Palmera Vacation Club. You can find contact details for Palmera Vacation Club above. sonyasample@gmail.com. Read Also: Sale Of Vacation Rental Property. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. Palmera Vacation Club contacts (added by reviewer) Phone number +1 888 887 2563 Address 33 Office Park Road, Suite 219, South Carolina United States Website palmeravacationclub.com Category Timeshares & Vacation Clubs View full information Most discussed complaints timeshare fraud 2 (opinions to this review) Palmera Vacation Club alternatives I told them I was waiting on a check from them to pay off my old time share. Reviews - Palmera Vacation Club Our records indicate the company failed to respond to the one complaint brought to its attention. I did this for over an hour. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. would get enough money to pay off their time share. Report inappropriate content Robert F 2 posts 92. The price level of this organization is high according to consumer reviews. Can any body help me? Others, however, ask you to pay big up front for some promised future benefit. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. With top brands in the industry like Disney Vacation Club, , Hyatt, Hilton, and more, owners have more flexibility and options than ever before. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. ST-36515. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. The latest review amount billed was posted on Feb 28, 2023. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent.