Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . 11 terms. | Privacy Policy, Restaurant Service and Kitchen Team (2036), Panda Restaurant Group, Inc. participates in E-Verify. Interview and hire new employees.Review financial statements, sales and activity reports, other performance data to identify opportunities for cost reductions or service improvements.training and coaching associates making weekly schedule, store Inventory, labor planning and food orderingled and implement company's culture . This was my first time leading a team, but I found it quite easy because of my previous teamwork experiences. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Do you respond to each customer with professionalism and patience? Then, share how you approached management to express your team's needs and why you felt this would result in a negative response. This will let the interviewer know that your goals are aligned with their business objectives. I recently watched the video of Connie Chung, the first Asian woman to co-anchor the national news. It doesn't have to be a formal role as a manager or supervisor. A. Katrina B. phone service C. provider D. letter. Heres another example: I worked at a fast-food chain in my last job. You will gain valuable skills managing store operations and leading the team during the shift. Panda Express. 48 terms. We do not claim our questions will be asked in any interview you may have. 40. Shift Lead Panda Express 8411 Bent Branch Drive, Irving, TX 75063 Interview as soon as Wed, 2:00 PM. This is a great answer because Panda Express will get very busy at certain times of the day and you will sound like someone who can be counted on to remain focused during this time. I take good care of myself and prioritize my workload to maintain a healthy balance in my stress levels. Panda Express Open House Interview Day! I can see the balance you're trying to find in this answer. ", "I generally take a total of three weeks a year. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Some high school Finally, share the Result and how you contributed to the successful outcome.". Module 1 Panda Express PIC Test. The interviewer would like to know that you can professionally and tactfully handle demanding customers and challenging situations. "I spend a lot of my free time volunteering at the local animal shelter. They will want to hire someone who is interested in their product so you can also prove you like Panda Express by liking them on Facebook and, if possible, stating a product or a special they had on their Facebook page. Many of the staff panicked, but I relied on my training, found the fire extinguisher, put the fire out, and made sure that everyone was okay and uninjured. The Assistant General Manager is an entry-level management position responsible for day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching and developing subordinate Shift Supervisors and other non-management associates and performing all other responsibilities as . Full-Time. Flashcards. That's so great to hear! Your example could come from the workplace or perhaps a time when you led a group project during your post-secondary studies. What can I do in order to get up to speed quickly? Do they offer innovative menu items or engaging product promotions that keep customers coming back? When answering this question, it can be helpful to include information that shows your leadership skills or other qualities that relate to the position. I took charge for two weeks, and the experience was quite positive! For example, if the company provides tuition assistance, advanced training, or leadership development programs talk about how those are long-term investments in employee and company success. Education and Experience: Dates shown above are approximate. Test. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. They like to be praised for the ways you are impressed by their innovation, reputation, and impact on their industry. Get insight into Cibolo Creek Test Well! ", "I can be a follower when necessary; however, I am naturally a leader at heart. They even hired a fobby chinese girl to work the drive thru for that authentic Chinese fast food experience. We offer our team members:** TCI-M2 Concepts, J.V. 53 terms. "If I could choose an aspect of training I would like to learn more about health and safety. Tell about the Action you took to overcome a challenge and complete the task. Match. They must also be able to work independently and as part of a team. Match. Morning Shift - Kitchen Help (2036) Now, make this answer more memorable by giving a specific example of a time when you helped a particularly difficult customer resolve an issue. Posted March 2, 2023 Lone Butte Chandler, AZ Apply Now Save this job. So PIC can mean different things. This question can help interviewers understand your experience with the equipment used in a kitchen. Using Interjections in Sentences. Shift Leader - 687. 7.no sae key-emergency I see that you mention ABC and XYZ in your job posting. You must create your own answers, and be prepared for any interview question in any interview. Here you will read about how to successfully answer Panada Express Interview Questions and Panda Express Interview Tips. Everyone handles the stress and disappointment of setbacks differently. Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . NAF 3-Year Summer Internship @ UC Berkeley (2019-2021) Activity. It can also help you identify employees who may be ready for a promotion. Create a safe and empowering conversational enviroment for team panda to listen, appriciate, and challenge each other by bringing our vision alive and in action. Regarding Panda's culture and people using questions from the training evaluation set. "I believe that Panda Express stands out above its competitors because it has an incredible reputation for quality food and a family atmosphere. 9.manager key- posession by pic/manager, 1. lock back door-all times Problems that require you to act quickly can be emergency situations such as knowing where the fire extinguisher is and grabbing it fast enough to put out a small grease fire in the company kitchen. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Otherwise, try and tell them how your previous work experience relates to the job you are applying for at Panda Express. Shift Leader. Search Country manager jobs in Penally, Wales with company ratings & salaries. Talk to the interviewer about the ways that you would like to see your career grow with Panda Express. A free inside look at company reviews and salaries posted anonymously by employees. Jersey City, NJ. "I know that you have a great social media presence and I do follow your Instagram account. Average Panda Restaurant Group Shift Leader hourly pay in California is approximately $19.49, which is 39% above the national average. Coaching and training experience may not be a direct requirement for this role, but they are abilities that are always valued by an employer. Posted: (6 days ago) Panda Express 3.6 Orlando, FL 32827 (Orlando International Airport area) Estimated $28.4K - . If you are strong in communication, presentation and have the right experience for the job, then apply for the position of Shift Leader at Panda Express today! Panda Express Service and Kitchen Team Interview, 101 Great Answers to the Toughest Interview Questions Affiliate. Don't let this question catch you by surprise! 6 sanitizer is available 200-300ppm Shift leaders also help train new employees, manage inventory, and ensure that the restaurant is clean and safe. Honesty and integrity are valued by all employers. Consider providing more information, such as how many new employees you onboarded and the kinds of advanced training you provided. Because this would be my first position in the restaurant industry, I am new to these topics. 12 no flies 10 any cuts or injuries needs to be concealed I can see where you're headed! (3) Dear Sir or Madam: (4) I am writing to request a termination of the one-year cellular phone contract I signed three months ago. You're right - communication is key to being a successful leader. ", "State and federal laws require companies to produce schedules for employees in advance. In the case of overtime, they did not abide by the regulations, and I had to speak up for my team. I took charge for two weeks, and the experience was quite positive! To be considered for the position of Shift Leader at Panda Express, applicants must have a high school diploma or equivalent. Medium: 3 sides 3 entrees, serves 18-22 "For the most part, my company abides by all labor regulations. Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. I also completed all deposits on time each night, which helped me develop my math skills even more.. Your slogan, 'From our Family to Yours' is a mission you stand by which is great to see. You can also demonstrate that you've done basic research into the company's values or mission by sharing 1-2 specific ways the company enables employees to reach their potential. ", "If you do not have the experience: "I have not been in a position to perform terminations or hold corrective discipline meetings; however, I would be willing to perform these types of tasks with a small amount of training and research. Shift leaders at Panda Express have the opportunity to move up to higher-level positions within the company. With proper communication, everyone is aware of their role in the process.". Module 1 Panda Express PIC Test. Remember to review the job description and find an experiencethat relates to what they are looking for. 8. cashier drawer count- verify by pic Salary information comes from 162 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. 54. ", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. By creating an environment where everyone feels valued and respected, shift leaders can foster collaboration and trust among their teams. Looking at the situation from the customer's perspective is a great place to start! Practice 31 Panda Express Interview Questions. How do you manage the stressful times? The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. Get a free, personalized salary estimate based on today's job market. With Panda Express's reputation for the development and advancement of employees, I see no limit to where I could go within the company.". . ", "I know every company's protocols are different but my first instinct would be to immediately contact HR to determine how to proceed.". High performance teams are becoming increasingly important in the restaurant industry. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Shift Leader Jun 2018 Nov 2018 Panda Express Petaluma, CA While working at Panda Express I was hired as an associate and was promoted to shift leader extremely quick. Example: I feel like I thrive in fast-paced environments. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You've answered concisely, but you can take this opportunity to give the interview more insight into your ability to manage a team. Some high school Shift Leaders typically work 40 hours per week, with shifts ranging from early morning to late evening. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Our date tracking prior to 2019 was not accurately kept. "It depends on the situation. Don't forget to share the positive outcome. Demonstrate that you are confident and able to react swiftly when the need arises. Learn more here. Talk to the interviewer about a time when you have dealt with this type of situation. If you have experience leading a team, describe what made you successful in that role. 6.cash pull- dont exceed $600 I can be found reading anything from a 19th-century piece of British literature to the latest dystopian fantasy novel. The biggest success factor I believe is communication. General Manager 06/2011 to Present Panda Express - Clinton , ut. Free meals while working at Panda Interview answers were first added by Rachelle Enns on an unknown date, Interview questions were first added on April 3rd, 2017, Interview questions and answers were updated by Rachelle Enns on May 26th, 2018. Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. Come to us in your pursuit of success. Shift Leader (FT) - Panda Express - DFW Airport. Think about the choices you made in each situation and how the situation affected your decision to lead or follow. What was the outcome, and what did you learn? Dec 21, 2021 Post Date. Deliver exceptional dining experience by building an organization where people are inspired to better their own lives. Other than that, I am available. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. ", "When I was promoted to training coordinator with my current employer, I only had one week of training before I began the new position. Other quick decisions could be if you are asked to take on a new responsibility and are only given five minutes to decide if it's something you are prepared to take on. Why did you choose that particular rating for yourself? This is what makes your interview answer uniquely yours. I have been working at Panda Express for five years now, and I love being able to work alongside such friendly people. This research is also helpful because many companies will post their new openings using their social media platforms. Example: Ive worked in food service for over five years now, so Im quite comfortable with handling money. I guided new employees through the onboarding process as well as continued advanced training.". Panda Express began as Panda Inn. . Panda Restaurant Group, the world leader in Asian dining experiences and parent company of Panda Inn, Panda Express and Hibachi-San, is dedicated to becoming a world leader in people development. Goal Setting: As a shift leader, you can help your team members set goals for their work and personal lives. ", "I have been a part of the interviewing and on-boarding team in numerous organizations. Sometimes it's just about being encouraging.". The foodservice industry could not survive without maintaining the proper levels of cleanliness.". Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. Share details about how you communicated with your team to help them understand the goal and their unique roles. 2036-West Division & State Hwy 15 PX, Saint Cloud, MINNESOTA, UNITED STATES, 2017 Panda Restaurant Group. The interviewer would like to know if you have taken any food specific training or certifications? If there is a reason you believe you require an accommodation, please reach out to Human Resources. be impeccable with our worlds and actions. I knew the basics but was certainly not trained on the specifics of the role. I feel this experience prepared me for a leadership role. 4.guest reciept Rest assured, I am reliable and will always come to work on time. We like the sound of that. ", "I have open availability but would prefer somewhat of a set schedule so I can work my schooling into a routine.". . I also consider myself somewhat of a foodie who enjoys trying new foods I've never experienced.". 8. funds properly stored In safe, 4 Temperature ", "I like the culture Panda Express offers. I've learned to compartmentalize a situation into smaller parts to cope with situations. Here are five common Panda Express Shift Leader interview questions and answers. However, with alittle preparation, you can ace the Panda Express Job Interview. The highlight for the interviewer the primary factors that made your leadership style a success. ", "I was always raised to be honest so yes - I do believe that honesty is the best policy. Panda Express is the world's biggest food chain company . It also allows you to see how they present themselves in front of others. What do you like best about working here? What is top of mind when it comes to filling this role? ", "I have researched Panda Express a great deal, before coming in today. Panda Express is a fast-food restaurant chain that specializes in American Chinese cuisine. On your website, you mention that you have a collaborative culture with a primary focus on 'service-with-a-smile.' Recreational Impacts Sports & Ethics. Based on 4653 salaries posted anonymously by Panda Express Shift Leader employees in Austin. When you call my references, they will attest to my great customer service skills. Perhaps say you would like to become a restaurant manager. In your answer, explain that you enjoy working in a fast-paced environment because it challenges you to work efficiently. Before an interview, you should always thoroughly research the company's online presence and, if possible, follow them on social media. All of these factors come together to determine the salary for a Shift Leader at Panda Express. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Talk to the interviewer about any areas of training that you feel you may be lacking. Test. Only $35.99/year. I have the ability to communicate when the situation demands but I may not be as concise as I'd like to be on occasion.". Good job! Give examples of times when you went over and above to meet cleanliness standards in your previous role(s). "Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. Perhaps your computer crashes, and you realize you may have just lost all of your hard work. Panda Restaurant Group, Inc. Oakland, CA. Panda Restaurant Group, Inc is an Equal Opportunity Employer. be all in for highest engagement and excute now! Not only that, but the menu prices are very competitive.". Learn. * Prefer some Operations experience. Continuous improvement can help Panda Express Shift Leaders identify opportunities to reduce waste, increase customer satisfaction, and streamline processes. The interviewer wants to know if your reactions to problems reflect maturity and professionalism. You can strengthen your answer further by talking about how your degree will benefit your career path. Then tell the interviewer about your past related work experience. They are interested in learning about your personality and what motivates you. For example, if you're interested in a particular training program or leadership development opportunity you could ask a question to gain more insight into program specifics. Maybe you have read case studies that you lean on in these instances. Briefly explain the knowledge that you do have in training, and coaching, in the workplace. This will lead to increased productivity and better customer service. Consider improving your answer by talking about any steps you'd take before calling HR. It's great to even be 10 minutes early rather than just showing up right on the dot. Opportunities for growth into Management positions. Estimated $24.8K - $31.4K a year. It's often difficult for a negative person to continue being negative when they have nothing feeding the fire in the first place. How would you deal with a difficult customer? 9 employees wash hands for at least 20 seconds Discuss how this position stands out to you over any others. The average salary for a Shift Leader is $32,888 per year in United States, which is 3% higher than the average Panda Express salary of $31,797 per year for this job. They also offer sides, appetizers, desserts, and drinks. You've used a strong example with a positive outcome. Once my manager returned she was very pleased with the progress that I made, and I was promoted. When the manager is not present, you'll be . Delegating to subordinates also helps alleviate stress to a degree.". Education and Experience: Some high school. It sounds like this is a strong example that you can leverage better to illustrate your training expertise. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, average salary for a Shift Leader is $32,888 per year in United States, The Ultimate Job Interview Preparation Guide. 2,908 Shift Leader Jobs in Avon, IN hiring now with salary from $23,000 to $38,000 hiring now. When can the manager rely on you to be there? The culture fascinates me, and there is so much to learn. Panda Express Assistant Manager jobs - indeed.com. - How long has this role been vacant? This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. Learn. If you want to ace your upcoming interview, practice with our topical-based interview question sets. PIC of store is actual title Assistant/General Manager. The Panda Way. Dont wear too much jewelry and if you have long hair wear it back. Salary: Depending on Experience (DOE) This position is responsible for possessing a thorough knowledge of Gila River Gaming Internal Controls, policies, procedures . 401K with company match The interviewer would like to know what attracts you to a role with Panda Express. Great Compensation Package and Bonus Opportunity My vehicle is in great condition, and I am comfortable with the amount of travel required to get to Panda Express every day. You can also refer to any positive employment references. ", "I consider myself honest, trustworthy, and responsible. I am comfortable with these types of tasks. 1092-COVELL & HWY 113 PX, Davis, CALIFORNIA, UNITED STATES, 2017 Panda Restaurant Group. Draw on your references or examples of a time when you went over and above for a customer. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Save my name, email, and website in this browser for the next time I comment. Module 1 Panda Express. ", "When I was a hostess in my last position, one of our servers called in sick at the last minute on a busy Saturday night. Example: In my last position as a server at a local restaurant, I was promoted to lead cook after our regular cook went on vacation. They may also earn additional compensation in the form of bonuses. In that case, I will do what it takes to protect the company's reputation. 85 open jobs for Country manager in Penally. Are there any courses I could take to better prepare, while you make your hiring decision? Shift Leader. My supervisor and co-workers will attest to my clear and concise communication skills. ", "This too depends on the situation. Monterey Park, CA. ", "I am happy to take any food safety courses that you recommend. "When my manager went on unexpected medical leave for three months last year I was asked to step into her position in the interim. Example: Ive worked as a server for five years now, so Im familiar with many types of kitchen equipment. Talk to the interviewer about your thoughts on honesty in the workplace. This question can help the interviewer determine your leadership skills and how you might apply them to a new role. Terminations and corrective discipline measures can be very difficult to do but, with experience, they do get more comfortable. When I was working as a server at my last job, we had a lot of customers come through our restaurant every day. I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. ", "I would like to see a long-term fit with Panda Express. 3. integrity Median Annual Salary: $142,000 ($68.27/hour) Top 10% Annual Salary: $207,000 ($99.52/hour) The employment of principal systems engineers is expected to grow faster than average over the next decade. 1. inventory If any of your outside activities are related to this position, definitely share the skills you have learned and the similarities. District managers are responsible for overseeing multiple stores and ensuring that all stores are meeting the companys standards. However, this answer could benefit from being more specific. This is another great chance to make your answer more impactful and unique to you by sharing an example of a time when you took responsibility for your team's failure in an effort to resolve a customer issue. Well done. Talk to the interviewer about your ability to control pressure in the workplace. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. Supervise other associates to ensure the store is running smoothly and effectively . As a customer of Panda Express in the past, I appreciate the value you put on customer service. I have solid references who will speak to my honest and reliable character as well. Are you someone who can handle stress on the job? Talk to the interviewer about a time that this may have happened to you on the job. Why do you want to work at Panda Express?
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