The entire staff at the resort wore masks the entire time. Order extra if you have an appetite.Speaking of which, wait times for the restaurants can be upwards of an hour. Alejandro at the bar with the pizza oven is great too. There is also a large room service menu that is available 24/7, so if you ever get peckish you order in some grub. The aesthetic of the restaurant is lovely with white linen tablecloths and beautifully chosen furniture. Room: We have done all level of rooms in the past and there is not a bad room in the resort. 18+. The bartenders can make change, but this is something we wished wed done to avoid needing to ask for this each day. Please, receive our warmest regards from The Excellence Collection. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. by Adrian updated October 11, 2022, 7:10 pm. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Our driver wore a mask and we did too in the enclosed space. Because the ocean was not appealing, the pool areas were packed. Because of the Excellence teams efforts, we still enjoyed using the beach and swimming. Does Excellence Riviera Cancun have airport transportation? It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. Please, receive our warmest regards from The Excellence Collection. We are very pleased to know that our staff was able to make your stay a relaxing and memorable experience due to the excellent service provided and they are the reason why you will keep on coming back. Brands & Resorts; About Us; The Excellence Collection Rewards; Awards; Located between the lush jungle and the turquoise sea, it features redesigned rooms and suites that honor Mexican artisanal traditions . Fitness Center: The fitness is not large, but is fully equipped for anybody trying to keep their routine going. Wonderful!The focus is on keeping you safe. When they reached a person they would pass it thru. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. Please, receive our warmest regards from The Excellence Collection. Thousands of family travelers come here for their sun-soaked holiday each year. The grounds are gorgeous. Are there opportunities to exercise at Excellence Riviera Cancun? We felt extremely safe in today's COVID climate.Beauty. Instead of losing the last night of our vacation, we lost about an hour, most of that time due to airlines. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. 15 minutes from the airport. The location is more secluded, but it is well located if you want to do excursions like the Chichen Itza. They decorated our room on our anniversary and on our final day they brought us beautifully decorated coconut drinks, fruit tray and decorated a mat near our beach chairs with sand art - AMAZING! There were plenty of activities you could enjoy or be a part of. Please, receive our warmest regards from The Excellence Collection. The pools are kept very clean, we noticed the staff doing tests on the water every night. The Hibachi can be difficult to get reservations (the only restaurant that takes them) but worth it.Excellence Service. These are just some of the people that make the ERC so special for. We will pass your kind words along to the entire team. These are usually put up throughout the resort and be sure to ask in the spa if not. Our commitment is to make every guest experience, as exceptional and unique as it can be. At the time we got an all-inclusive package including flights and transfers for around $3,000 USD. Yes, dry cleaning and laundry service are offered to guests. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Yes, a shuttle service from the airport can be requested. The Excellence Riviera Cancun is a strong offering. The service was that of a 5-star resort and the staff were genuinely just friendly, which was great to see and made you feel so much more at ease. Excellence Riviera Cancun is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests highest expectations and provide them a service as personalized as possible. The staff is friendly and fast. The Margaritas were definitely the highlight of this restaurant. This year we went with friends who did not upgrade to the excellence package and realized there was absolutely no difference in service. I. The Dominican Republic shares the island known as the Hispaniola with Haiti. The pool scene at the Excellence Riviera Cancun is first rate. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. Excellence Riviera Maya excellent. Is parking available at Excellence Riviera Cancun? What are some restaurants close to Excellence Riviera Cancun? Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos: $605 Room Prices & Reviews | Travelocity Groups & meetings Mobile See all hotels Puerto Morelos 1 Room Book online or call 1-855-214-3079 Travelocity.com Hotels Mexico Quintana Roo Puerto Morelos Hotels Basmati (Indian), also well done. Federal 307 Chet-Pto. It has TVs all around the bar and has a nice selection of beers and bar food options. Yes, parking is available for guest and it is complimentary. When we stayed we were in Junior with a rooftop plunge pool. The Excellence Riviera Cancun was around 10-15% cheaper compared to the Excellence Playa Mujeres resort, so if you are looking for a good value option with top quality service and food the Riviera Cancun resort is a strong choice. Its worth it to avoid stairs and ease of pool access during the day. We didnt see any rubbish anywhere in the resort and on the occasion when a drink was spilled the staff was on hand to clean it up immediately. - Lunch: For us the best choices are Los Olas or pizza by the pool, both are great. Cancun Tourism Cancun Hotels Cancun Guest House Cancun Holiday Homes Cancun Holiday Packages Cancun Flights Cancun Restaurants Cancun . The rooms have a more traditional design than some of the Excellences newer offerings and as a whole, it lacks as much of a luxury feel when compared to the Finest Playa Mujeres or the Beloved. The burgers werent very nice and the cuts of steak that were being used werent of the highest quality. Other than requiring masks the Cancun airport was operating like it always has. The oldest country in the Americas. I never waited more than a moment for one of them to serve me. We had the test after lunch and had results before dinner delivered in an email. In the evenings the team at this resort put on entertainment, from themed nights such as Vegas and Mexican night to a silent disco and tribute acts theres a lot on offer. Please, receive our warmest regards from The Excellence Collection. I'm looking for some suggestions of places to play, and the. We really appreciate your detailed feedback. However, guests are not required to wear a mask anywhere, but there is space available everywhere. The other pools were pretty much the same temperature as the air around us. Ensuring proper protocols are in place. Entertainment team was excelente! See more questions & answers about this hotel from the Tripadvisor community. As you pull up to the hotel a bellhop will be on hand to take your bags. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. We estimate they took away about 25% of the pool chairs and restaurant seats. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Its a thankless task and there is only going to be one winner in this battle, but all credit to the staff for doing everything they can to make the beach look pristine. This is one of the Excellence chain of resorts, older locations and it was a little noticeable throughout the resort. They were waiting with a very comfortable luxury SUV for us outside the airport. We tend to have pretty high standards and they were all exceeded. You can also put your name in to return later and get a drink or enjoy the live entertainment. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. They taught us some Spanish phrases and talked about Bollywood! 11/10 rating. In summary, Excellence is back to providing an amazing relaxing tropical vacation with a few safety modifications. One of the daily activities that are on offer is a guided bike tour of the local area. Located a 25-minute drive from the resort. The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. We recommend calling ahead to confirm details. We really cant fault the resort for its cleanliness. If seafood is your thing then this is the restaurant for you. I read hundreds of reviews on Google before selecting this hotel. We definitely appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis, however, it has taken us by surprise how much we have had this year. For people who like to half float, half walk, it wasn't really possible.The water was maybe three feet deep if not lower. A big change, they no longer provide straws. However, guests are not required to wear a mask anywhere, but there is space available everywhere. It can be hit or miss. If you are looking for a resort with a conveniently located course on the resort then we suggest you check out the Excellence Playa Mujeres resort. Stayed here for 5 days and I have to say, everything has lived up to it's name, Excellence. Actually I can't decide on where I want to stay or should stay? 1 (888) 307-2623. We liked it so much we ate there three times over our ten-day stay. Excellence Riviera Cancun. Im currently at ERC (July again) and the vibe is completely different. I am willing to put up with the inconvenience during these strange times, but I hope it is not a permanent change. The sand was piercingly white and the ocean had turquoise colors to it. This is by far the best all-inclusive Ive ever stayed at. The room is spacious with a King-sized bed, living area, Jacuzzi, and a balcony. Excellent 23,964 reviews #2 of 47 hotels in Puerto Morelos Location Cleanliness Service Value This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. The Mahi Mahi Skewer on the lunch menu was top class. Plus, makeup and hairstyling for the bride. Excellence Riviera Cancun: Beautiful, high quality resort with welcoming staff - See 24,088 traveler reviews, 26,116 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. Thank you again to all of you for making our time at ERC so incredible., Until next time - we'll see you again in April 2024! My husband and I stayed at this resort for a week for our 20th anniversary and we were completely blown away by all of it. They absolutely did their best to clean it each and everyday. Check-in time is from 3 pm onwards, while check-out is at 12 pm. 18 km From Cancun International Airport. Always an amazing time - friendly and helpful staff, great location and food. So, if you value privacy the Excellence club might be for you. Staff & Service: This is why Excellence is always worth it over other resorts. The seaweed on the beach can pile up, despite the staffs removal on multiple intervals each day. There are also a large number of rooms that have swim-up suites, so there are more than enough pool areas to more than cater to the guests in the resort. The resort was about 60% capacity, plenty of time for extras - we didn't really see a difference. The Excellence Riviera Cancun's offers 19,695 square feet of meeting and event space, including a grand ballroom and outdoor venues. Located a short 20-minute drive from the airport, it really is the perfect location for a secluded feeling holiday that is actually quite close to amenities. Share. At Excellence Riviera Cancun, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction, in order to have happy clients with kind words for our work.We appreciate all your comments that will certainly encourage other readers to stay with us. A. We made sure to try some of the dishes that we had never had before and found a gem of a dish with the Chilaxtle which is a braised pork in a chili sauce with rice. The service was outstanding, the food was delicious and the resort was super clean. When we stayed there in the rooms there were 4 bottles of spirits. There are a range of precautions that the Excellence chain of resorts has put in place and if you would like to review these they can be found here. Always one of our favorite restaurants when we visit Excellence resorts. Kind of a let down. The Excellence Collection, Other at Excellence Riviera Cancun, responded to this review. The pool around the restaurants with the swim up bar was the only one that actually cooled us off during the heat of the day. Package deal Contact accommodation for availability. On the morning we left they had added a few inches of water back so it was back up to the level of the filters. That said, there are unique dangers with being in Cancun, like the small risk of violent crime, and alcohol-fueled violence because of the party crowd. Although lobster is in the name of the restaurant we found that the lobster offering of the Lobster risotto and the grilled lobster was a little overcooked for our liking. If youre looking for the most secluded and quiet spot then we recommend asking for a room in building number 8. Now 497 on Tripadvisor: Excellence Riviera Cancun, Riviera Maya. They were waiting with a very comfortable luxury SUV for us outside the airport. Excellence Riviera Cancun is an excellent choice for an adults only all inclusive, Riviera Maya honeymoon , vacation or a wedding in Mexico. Their wood fire Pizzas were very good and the seafood risotto was delicate and delicious. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share your feedback with other travelers. The service is great, and the grounds are beautiful. Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Layla Restaurant. Also, the liquor choices are really bad. It served up all of the traditional Italian dishes you would expect to see on the streets of Rome. Every single person greets you with a smile, from the ground crew to the concierge.And the staff brings us to the reason for the review. We were not ashamed to take any unsupervised float we found if we needed it. They serve the complete range of caffeine-infused delights as well as a range of freshly baked treats. The test was fast and easy (its the stick in nose test). This wine tastes bad. For more on the Excellence Playa Mujeres, check out our review here. They havent been too bad overall, mainly just drunk, loud, and playing music at all hours of the day. Which languages are spoken by the staff at Excellence Riviera Cancun? Answer 1 of 3: I'm a 38yr old female going on vaca by myself. Firstly, if you like swimming in the ocean, this isnt the most ideal place to swim. Dear guest,First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share your opinion with other travelers.Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. The staff at the Excellence Riviera Cancun do everything they can to keep you entertained throughout your stay. This 27 hole Jack Nicklaus designed course has varying challenges for all levels of the Golfer. The beautiful Cancun weather takes care of the heating of the pools for the rest of the year. The GoodThe staff at ERC are nothing short of amazing. We don't do repeat's on any other holidays we take, but there's so much about ERC that makes us come back again and again. The level of service and attention to detail was unparalleled. COVID Safety: We are vaccinated, so felt safe traveling. Please, receive our warmest regards from The Excellence Collection. Please, receive our warmest regards from The Excellence Collection. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Room rates include meals and beverages at onsite restaurants and bars. Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Beach Resorts, Puerto Morelos All Inclusive Beach Hotels, Hotels near Galeria Arte Zissimo arte contemporano. We estimate they took away about 25% of the pool chairs and restaurant seats. Toggle Excellence Riviera Cancun. When we visited we werent staying in the Excellence club, but we have stayed in some of the Excellence groups resorts before as Excellence club members. Wedding planners, along with wedding packages and honeymoon packages are available. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. Arrl nem is beszlve, hogy az ti cl jnius . It has been a pleasure having you with us and we look forward to seeing you back soon. Unfortunately we were too stressed out to remember names, so all we can say is, "Thank you, Excellence. The service was incredible but I assume you'll get that at any of the excellence collection resorts. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The resort is beautiful and so well maintained. There are a few drawbacks to this beach. the food was lacking flavor and again overcooked. We made our way down to the beach every day around 11:00, and had no problems finding chairs. Package deal Contact accommodation for availability. The list of choices means there is something for everyone If you are expecting the equivalent of a five star meal at a limitless all inclusive in the Caribbean, you will be disappointed. That alone was amazing to save us from waiting on hold. There is a capacity limit for safety reasons, so you might have to wait outside for a few minutes depending on the time of day. You can ask to extend this and when we stayed the staff was happy to facilitate a later check out as our flight was in the evening. For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. Please, receive our warmest regards from The Excellence Collection. The entire staff at the resort wore masks the entire time. This expert agency provides consulting, auditing, and training in the most exacting health standards throughout all hotel departments. We went to the concierge and they printed out results for us, which they already had tied to our room. One other thing to note on departure is that although checkout is at noon, the Excellence encourages you to use the pools, bars and restaurants while you wait for your shuttle. Cancun hotel zone, PDC, Playa Mujeres, Isla Mujeres??? Taxes and fees that are shown are estimates only. Just remember to speak a little louder and clearer than usual and that overcomes the issue. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your honeymoon destination and for taking the time to share this review with the TripAdvisor community. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are pleased to know the services you enjoyed throughout your holidays staying at our property, although we are sorry to read that there are a few things we need to work on, as The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. The airport/airlines recommend an App like VERIFLY to upload your results. Expect to wait between 1-1.5 hrs during rush times but presentation and quality made the wait well worth it. Like most all-inclusive, there is a wide selection of evening shows and entertainment on offer. It was hard to stay in vacation mode when my phone was always with me. This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. The easiest way to get from Cancun Airport to Hard Rock Hotel Riviera Maya is by a private transfer. From sushi-making, ping pong tournaments, Yoga overlooking the ocean, and karaoke these are some of the activities that are available. Bike ride is a great escape from this great escape. Excellence Riviera Cancun: Relaxing Get Away - Read 24,088 reviews, view 26,116 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor The cuisine has so much variety, the drinks are made to the standard you expect. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended. Does Excellence Riviera Cancun offer any business services? I'm looking for some suggestions of places to play, and the. The front desk asked for the number and informed us they would call for us. Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi

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