Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Allow us to help you filter through our best holidays based on your desires and needs. Please either select the option when you're booking your holiday, or call our Customer Services Team to request an amendment. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Flight Tickets | Holiday Tickets and Documentation at Citalia This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Some hotels offer wine, sparkling wine, fruit or flowers, room upgrades or other gifts and these must be claimed in resort as we cannot refund against non provision of these offers. Baglioni Masseria Muzza is just a few minutes from the seaside town of Otranto, surrounded by green olive trees in the heart of the Puglian countryside. Six-character booking reference. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Forms are also available to download from the Department of Healths website:www.dh.gov.uk/travellers. Actual flight numbers are not known at the time of publication. For greater convenience in managing your booking, log in with your PPS Club / KrisFlyer membership number / email address and password. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Useful information can be found atwww.hmrc.gov.ukandwww.direct.gov.uk/dontbringmeback. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. If a car in the group you require is not available, the car rental company reserves the right to supply a higher group vehicle at no extra charge. Our ATOL number is 0285 and our ABTA number is V4068. However, in order to give some guidance to the holiday price for the most popular itineraries, the price panels throughout this brochure display guide prices based on specific holiday duration's, room types, board basis, flights and overseas transfers or car hire (as specified). Please provide a valid last name without any punctuation or spaces. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Just a few things to bear in mind before you book an emergency exit row seat: - physical or mental impairment or disability. Specify dietary requirements, edit details, request and reserve seats. Offer is subject to change and can be withdrawn at any time. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Where do I find my tickets? - Sunwing Vacations Your Confirmation Invoice will confirm the number of nights reserved for you. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. No booking exists for the details supplied. They may not be comparable to UK ratings and the quality of hotels within the same category can vary immensely. Many hotels, especially in cities, are prohibited from changing their exteriors because of local legislation and cannot therefore alter the structure of room balconies, balustrades or windows to meet UK Building regulations recommended 1.1m. Step back in time and enjoy spectacular scenery on board a luxurious train. The period in the season and times of day when these operate are at the discretion of the management. Private transfer means sole use of the vehicle, which may be a car or mini-bus. Start planning your 2023 Italian adventure today with our multi destination itineraries. Registered in England and Wales. Please note many galleries and state museums are closed on Mondays. My TUI account | TUI fly Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Take a look at our latest offers and start saving on your next luxury holiday today. It is not normal practice in Italy to have tea and coffee making facilities in the room. Under Italian Law smoking is prohibited in all public places but dedicated smoking sections are available in certain hotels. Opera and concert tickets can usually be reserved for you in advance and we can normally confirm tickets within a week or two. Step back in time and enjoy spectacular scenery on board a luxurious train. Some choose to allocate these seats at check-in due to the restrictions listed above. Travel Agents, please note that no commission is payable for our booking service. You may have to pay a supplement if you wish to retain your room until the evening. Also see Local holidays. How are the flight sectors summarised in Manage Booking? It is your responsibility to provide this information to us or the airline as instructed. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. Drivers must be minimum age of 25 years and have held a licence for at least two years. Allow us to help you filter through our best holidays based on your desires and needs. Linen: Excepting beach/poolside towels, is provided. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Having a car at your disposal gives you the freedom to explore Italy and go wherever you please. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. These terms are often used for country houses, farms or historical preserved buildings which are often family run. SQ Booking Reference SQ E-ticket number. Take a look at our latest offers and start saving on your next luxury holiday today. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. Booking with Citalia | Citalia Hoteliers normally charge for the use of a cot and service and the cost must be paid locally. Registered in England and Wales. Compensation is not payable for such changes. Manage booking - Singapore Air Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. Everybody, including children and new born babies (who were not on a valid passport before 5th October 1998) must have their own individual passport to travel abroad. Combine two of Italy's stunning lakes all in one trip. Combine two of Italy's stunning lakes all in one trip. Read Customer Service Reviews of www.citalia.com - Trustpilot The awards are based on certain facilities or services being available. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Sign in for more promotions. Offer is subject to change and can be withdrawn at any time. This can apply in towns and cities and it is particularly common in Venice where transfers (if booked as an optional extra) are by water taxi boat and access to landing stages can be dependant on the tide. Explore one of the worlds most glorious cities before heading to Italys largest lake. Tuscany is also home to Florence, with its distinctive Renaissance dome and world-famous art galleries. These might include water sports (such as sunfish & dinghy sailing, kayaks and windsurfing), scuba-diving, games and sports (including table tennis) and sport equipment, pool tables, minigolf, golf, tennis, squash, gym equipment, saunas and steam baths, beauty treatments, massage, safety deposit boxes, minibars, bottled water, satellite and pay TV, entry to discos and nightclubs, porterage, charges for infants cots and food, laundry and hotel minibuses. Registered in England and Wales. First for Pool Safety: Pool safety is not just an issue for beach holidays, especially as few city hotel pools are supervised or have a life guard in attendance. Cleaning: Normal end of stay cleaning is included but a supplement will be charged if the kitchen area and equipment are not left clean for the next guests. Please note that the Citalia Terms and Conditions also applies to the pay your balance online facility. There may, however, be exceptions and we will confirm tickets as soon as possible. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. If you are not a British Citizen, you should check visa regulations with the Italian Consulate by phoning 0207 235 9371 or on their website at www.embitaly.org.uk and any other consulates if you are travelling through other countries by road, rail or cruise. If a pool is expected to be out of use for a considerable period, we will endeavour to inform you as soon as reasonably possible.The normal period of use for outdoor pools is May-Sep. Italian law requires the use of a swimming cap in pools and may be enforced at certain hotels. Step back in time and enjoy spectacular scenery on board a luxurious train. Transfers can be arranged on request and are not included unless specifically stated on your confirmation invoice. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Some properties in this brochure have been described as Agriturismo / Country House / Historic Residence and may have no star rating. Please see ourTravel with Confidence page for full details. Opera Tickets and Pre-booked Venue tickets. Normal booking terms & conditions apply. Similarly airlines, do not always offer compensation for flight delays and will not alter your homeward flight to account for any lost holiday resulting from outbound flight delays. If you choose to upgrade your board basis you will be required to pay the board supplement even on the nights when the accommodation is free. These regulations have been put in place by the EASA and are for the safety of all passengers. We have no control over such works arising from a resort's growth in popularity and we are unable to anticipate the speed or the extent to which such development may occur. Please also refer to the CitaliaPrivacy Policy. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. In that case, a My TUI account can also be useful: complete your profile to speed up the booking process, or save your favourite holidays. out of sight. at its untouched best, plus there are plenty of glamorous resorts where you can relax in style. hotels in or close to town centres, or near to main roads or railways lines). The tradition, culture and remarkable spirit of Florence oozes from this truly authentic Italian hotel, which is built around a Byzantine round tower. Company Number: 446617. Airline regulations vary and some refuse permission to fly to women who will be 28 weeks (or more) pregnant on the date of their return journey. Normal booking terms & conditions apply. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Find out more about Toscana Resort Castelfalfi, Tuscany We have exclusively negotiated exceptionally low rates that only apply to bookings made in the UK. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. It was very easy, aided by some very helpful staff who took me through the process.Telephone contact was also easy, unlike in most cases when booking things, with the phone being answered very quickly or my message being responded to very quickly.I would definitely use citalia again and a special . You are required to indicate your eligibility for the offers at the time of booking your holiday and you should supply a copy of the relevant document. On-line check-in is not always available and is dependant on the type of flight booked and meals may not automatically be included. Kindly note that email address in the booking has to match with your email address registered as a member Hover your mouse on the booking you wish to link to your member ID. Take a look at our collection of holiday types and experience Italy the way you want to. We cannot accept any loss arising out of a) missed connections; or b) cancellation or change of flights unless they are part of the package booked by us. Don't have your booking reference number? If you are a UK resident you are entitled to free, or reduced cost, state provided healthcare when visiting Italy. Manage my booking - ITA Well help you navigate the top sights and attractions of this wonderful island. Orient Express: Your cabin will have a washbasin, and toilet facilities are located in the corridor. In accordance to Club Vistara Program policy, we request you to please accept Club Vistara terms and conditions to proceed. You can recover all your TUI and TUI fly trips from the account, giving you an overview of your future and previous trips. Seats with extra space can be pre-booked on a number of airlines for an extra charge. Please see ourTravel with Confidence page for full details. A number of items are prohibited in hold luggage, such as explosives and flammable products, so you must not travel with these products. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. E-Docs can be accessed under the "My Booking" portal located in the top right corner of our website. Where we state a 'French' or 'small' balcony, there may only be enough room to stand. Please note you cannot print off your boarding pass until you have paid in full. Terms and conditions apply. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you miss your outbound flight please notify your airline as soon as possible in order that your homeward flight is not affected. Sicily offers a real mix of culture, history and scenery, making it a top spot for a self-drive holiday, while Sardinia is famous for its white-sand beaches and family-friendly resorts. Our ATOL number is 0285 and our ABTA number is V4068. Your actual check-in time can be selected 3 months before you sail. Holidays to Italys coast and islands provide some of the most picture perfect views around and many wonders to discover. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. *Based on group B, 7 day car hire. Are there any restrictions to which bookings I can access with Manage Booking? Booking reference number *. Cars must be returned to the place specified by the car rental company otherwise parking charges will be charged to your credit card or deducted from your deposit. Please enter your booking details and click continue to display the payment screen. No voucher is required for Avis, please present your departure documents. In the far south (the heel of the 'boot') is Puglia, an unspoilt region with sandy beaches, pretty towns and delicious food. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. Forms are also available to download from the Department of Healths website: Laws and customs of the countries you visit can be very different to those in the UK. It is advisable to identify if there are any areas which it is best to avoid, particularly at night. Our ATOL number is 0285 and our ABTA number is V4068. Citalia has partnered with Avis; providers of premium car rental for over 70 years, to provide you with first rate service when hiring a car. Holidays to Sardinia are most famous for the glamourous Costa Smeralda strip, and the promise of white gold sands and glittering blue seas. The Civil Aviation Authority allows passengers travelling on British registered airlines with a child aged between 6 months and 2 years to either carry the infant on their lap, for our normal charge or pay for a seat (prices on application) and bring their own infant car seat. We have been working with Gennaro since 2014 and we hope that you enjoy exploring the best that Italy has to offer with Gennaro and the team here at Citalia. SIGN IN TO VOLARE X. Dear customer, before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and . For example, all the facilities in a resort might not be fully functional in early or late season. Dear customer,before proceeding we consider it appropriate to inform you that, at the moment, the Volare area, the registration, your personal area and the correspondence relating to participation in the program are only available in Italian and English.ITA Airways has already taken steps to ensure that the entire Volare program and the connected communication flow are made available as soon as possible in the language of your country. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. Cities are particularly busy in comparison to other types of holiday destination and it is therefore advisable to be discreet and keep wallets, purses, expensive camera equipment etc. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. But ATOL protection does not apply to all holiday and travel services listed on this website. Its perfect for couples wanting to explore. Your confirmation / invoice will specify exactly what is included in your arrangements. 01293 - Calls are charged at your provider's local or national rate. Suites: Unless otherwise stated, a Junior Suite typically consists of one room. This romantic break takes you to some of the most enchanting locations in north eastern Italy. - have difficulty moving quickly cannot sit in these seats. There may be serious penalties for doing something that might not be illegal in the UK. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. However, this may not be available for late bookings. Laws and customs of the countries you visit can be very different to those in the UK. What Is Not Included In Your Holiday Price. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. The cabin crew have the final say and we kindly ask that their decisions are respected. Manage my booking. Terms and conditions apply. Seats with extra space can be pre-booked on a number of airlines for an extra charge. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. 01293 - Calls are charged at your provider's local or national rate. This romantic break takes you to some of the most enchanting locations in north eastern Italy. For online and telephone bookings, once your booking is confirmed by us, you will receive your confirmation invoice via email within 5 working days. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Please note that these supplements only apply to facilities booked and confirmed in the UK. Our third party Product and Services may be subject to specific third party Terms and Conditions, where Citalia is acting as an agent. Cancel/ change an accommodation booking; Cancel an itinerary/ booking during booking process; Booking overview / Find past bookings; Flights changes & cancellation. 10% early booking discount) apply to that specific accommodation. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. The UK has recently adopted the European Health Insurance Card (EHIC). We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. The Brunelleschi Hotel sits just moments away from Florences most famous sites, the domed roof of Cattedrale di Santa Maria del Fiore and Piazza della Signoria. But ATOL protection does not apply to all holiday and travel services listed on this website. 01293 - Calls are charged at your provider's local or national rate. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. Please see ourTravel with Confidence page for full details. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Managing your reservations All you need to know about double-bookings Can I reject a reservation? If you have any general trade support queries please e-mail tradesupport@travelopia.com and we will get back to you as quickly as possible. Search flights Book a . Normal booking terms & conditions apply. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. No payments whatsoever shall be made in this respect as our contract with you is solely for the provision of accommodation only. You made a reservation through a travel agency -. We may also share information with our advertising, analytics and social media partners for their own purposes. During the final cleaning any breakages/damage discovered will be reported to Citalia, who will contact you on your return to confirm the charges to be debited to your credit card.

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